You have a 15 day grace period after your monthly statement is calculated and released to you in which to pay your bill. In the event that you fail to reconcile your account during this time, your account will be suspended and your store inactivated. However, we will keep your store data on hand so that in the future you can reconcile your account and reactivate your store.


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Customer Support

If you have been unable to find the answer you were looking for using our Help documentation, please file a customer support request. We have customer support professionals ready to help you 24 hours a day, Monday - Friday (excluding major holidays.)