Help

FAQ

Importing shipping is difficult because the way it's set up on eBay and Auctiva is very different from Auctiva Commerce. On Auctiva and eBay, sellers determine shipping methods for individual listings. With Auctiva Commerce, they set up shipping rules made up of zones, warehouses and methods then they apply them to items. That means we won't be able to import shipping rules from Auctiva.

Tags

◄ Back to Help

Customer Support

If you have been unable to find the answer you were looking for using our Help documentation, please file a customer support request. We have customer support professionals ready to help you 24 hours a day, Monday - Friday (excluding major holidays.)