Help

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Tutorials

  • An introduction to Users and User Groups

    Auctiva Commerce will organize your customers and business associates into user groups that enable you to give users administration privileges or choose which customers get special deals and store features. This tutorial will explain what users and user groups are and how you can put them to use in your store.

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  • How to edit a user account

    Auctiva Commerce allows you to edit administrator and customer account information and view the customer's order history. This tutorial will show you how to edit a user account in Auctiva Commerce.

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Customer Support

If you have been unable to find the answer you were looking for using our Help documentation, please file a customer support request. We have customer support professionals ready to help you 24 hours a day, Monday - Friday (excluding major holidays.)